Privacy & Shop Policies

Grow Plant Grow LLC operates GrowPlantGrow.com. For shop support or privacy requests, email team@growplantgrow.com. This notice covers our website; Etsy, Pinterest, and payment providers have their own privacy notices for their services.

We process the information you provide when creating an account, ordering, saving favorites, or contacting us. This may include your name, email address, account identifier, order and payment status, purchased products, download records, and support messages.

Our hosting and service providers may process technical information such as IP addresses, browser information, timestamps, and error or security logs to deliver and protect the service. Please avoid including sensitive information that is not needed to resolve your request.

We use information to authenticate accounts, process and fulfill orders, provide downloads, respond to support requests, prevent misuse, troubleshoot failures, and meet recordkeeping obligations. Where applicable law requires a legal basis, these activities rely on performing our contract, legal obligations, legitimate interests in operating a secure shop, or consent where required.

Stripe processes website payments. GrowPlantGrow receives payment and order information needed for fulfillment and support, but our shop does not store your full card number or card security code. Supabase provides account, database, and file-storage services; Vercel hosts the website; Resend delivers website emails. Providers process information as needed for those services and under their applicable terms.

We do not sell personal information. We may disclose information when required by law or reasonably necessary to protect customers, our rights, or the security of the service. Service providers may process data in countries different from your own, subject to applicable safeguards.

We use account-session cookies and browser storage to support sign-in, shopping carts, and favorites. Clearing browser data can sign you out or remove locally saved items. Blocking necessary storage may prevent parts of the shop from working.

Pinterest and Etsy links take you to external services; their privacy and cookie policies then apply. A website ownership verification tag is not a Pinterest advertising pixel. We will update this notice and obtain consent where required before introducing optional advertising or analytics tracking.

We retain account and purchase records as needed to supply downloads, support purchases, prevent fraud, and meet legal or accounting obligations. Retention depends on the record and purpose; a request to delete an account may not permit us to remove records that must be retained by law.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, object to or restrict certain processing, or withdraw consent. Email team@growplantgrow.com to make a request. We may verify your identity before acting and will explain any lawful limits. You may also complain to your local data-protection authority where applicable.

The shop is not directed to children under 13. A parent or guardian should handle purchases for children. Contact us if you believe a child has provided personal information that should be removed.

Products are digital downloads, with no physical shipping. Website purchases are normally made available in the purchasing account after payment confirmation. Keep a personal backup after downloading. Etsy purchases are delivered through Etsy; they do not automatically appear in a GrowPlantGrow.com account.

Read the Terms & Conditions for permitted use and the Digital Download Return & Refund Policy for problems, discretionary exceptions, and statutory rights. Those pages are linked below. We update this notice when our practices change and show the revision date above.