Return Policy
Information about returns and refunds
Digital Product Returns
Since all products sold on GrowPlantGrow are digital downloads, traditional returns are not applicable. However, we want you to be completely satisfied with your purchase.
Refund Eligibility
Refunds may be considered in the following circumstances:
- Technical issues preventing download or access to the product
- Product not as described
- Duplicate purchase made in error
- Request made within 7 days of purchase and before download
How to Request a Refund
To request a refund, please contact us through our contact page with the following information:
- Order number or transaction ID
- Product name
- Reason for refund request
- Any relevant screenshots or details
Processing Time
Refund requests are typically processed within 5-7 business days. Once approved, refunds will be issued to the original payment method used for the purchase.